Terms of Service

Effective date: 9 September 2026

Service: VeriSense App

Provider: Conso4s Limited (“Conso4s”, “we”, “us”, “our”)

Legal / general enquiries: [email protected]

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of VeriSense App (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

VeriSense App is provided by Conso4s Limited, a company registered in England and Wales. For company registration and registered office details, contact [email protected].

2. Related policies

These Terms should be read together with our:

3. The Service

VeriSense App helps individuals and families check messages, links, emails, documents and related content for scam and fraud risk signals before they act. Features may include Veri-Pulse, Veri-FY, Veri-Learn and related guidance tools.

The Service may change over time. We may add, modify or remove features. Some features require an account and a paid plan.

We aim to make the Service accessible and to conform to WCAG 2.1 Level AA where reasonably practicable. If you experience an accessibility barrier, contact [email protected].

4. Accounts and your responsibilities

You are responsible for:

keeping your account credentials confidential;
all activity under your account;
providing accurate information;
using the Service only for lawful purposes and in line with these Terms and the Acceptable Use Policy.

You must not attempt to gain unauthorised access to the Service, reverse engineer it, disrupt it, or submit false or misleading content.

5. Eligibility and age

You must be at least 16 years old to create an account, or the higher age of digital consent in your country if different. If you are under that age, you may only use the Service with verifiable consent from a parent or legal guardian where required by law.

By using the Service, you confirm that you have legal capacity to agree to these Terms. If you use the Service on behalf of someone else, you confirm you are authorised to do so.

6. Plans, payments and family seats

Some features require a paid Individual or Family plan. Pricing, billing periods, renewals, cancellations and refunds are described in the Payments Policy and at the point of purchase.

If you purchase a Family plan, you are responsible for the users you invite and for ensuring they use the Service in accordance with these Terms.

7. Your content

You retain ownership of content you submit for checking (“Your Content”).

By submitting Your Content, you grant Conso4s a limited, worldwide, non-exclusive, royalty-free licence to host, process, analyse and store it solely to provide the Service, maintain security, prevent abuse, improve the Service, and meet legal obligations. This licence ends when you delete the content or close your account, except where retention is required by law or needed for security, dispute or accounting purposes.

You confirm that you have the right to submit Your Content and that it does not violate the law or these Terms.

8. Intellectual property

The Service, including its design, software, branding and content we provide, is owned by Conso4s or its licensors. These Terms do not give you rights in our trademarks, logos or brand features.

9. Service limitations

The Service provides risk guidance and signals to support informed decisions. It does not guarantee that scams, fraud or compromise will be prevented, detected or stopped.

Outputs from the Service are not legal, financial, medical or other professional advice. You remain responsible for your own decisions.

10. Availability

We aim to keep the Service available, but we do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates or events beyond our reasonable control. We will try to give advance notice of planned maintenance where practicable.

11. Suspension and termination

You may close your account at any time using in-app controls or by contacting [email protected]. After closure, your data is handled as described in the Privacy Policy.

We may suspend or terminate your account if you breach these Terms, the Acceptable Use Policy or applicable law, or if needed to investigate suspected abuse or protect the Service. Where reasonably practicable, we will provide notice.

On termination, your right to use the Service ends. Sections that by nature should survive (including liability, indemnity and governing law) continue to apply.

12. Disclaimer of warranties

Except where required by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Service will be error-free, uninterrupted, free of harmful components, or that all risks will be identified.

13. Limitation of liability

To the maximum extent permitted by law, Conso4s is not liable for any indirect, incidental, special, consequential or punitive losses, including loss of profits, data or goodwill, arising from your use of or inability to use the Service.

Our total liability for any claim arising from these Terms or the Service is limited to the amount you paid us for the Service in the 12 months before the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud.

14. Consumer rights

Nothing in these Terms affects your statutory rights as a consumer. If you are a consumer in the United Kingdom, European Union or another jurisdiction with mandatory consumer protections, those protections apply.

15. Indemnity

You agree to indemnify and hold harmless Conso4s and its officers, employees and agents from claims, losses, damages and reasonable costs arising from your use of the Service, Your Content, or your breach of these Terms or third-party rights, except to the extent caused by our negligence or unlawful conduct.

16. Changes to these Terms

We may update these Terms from time to time. For material changes, we will notify you by email or through the Service where reasonably practicable, at least 30 days before the changes take effect when required. Continued use after the effective date means you accept the updated Terms.

Previous versions are available on request from [email protected].

17. Governing law and disputes

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction, except where you are a consumer entitled to bring proceedings in your local courts.

Before starting formal proceedings, please try to resolve the issue informally by contacting [email protected] or [email protected].

18. Contact

Product support: [email protected]
Legal / general enquiries: [email protected]